Privacy Policy

Last Updated: 28/08/2023

Welcome to Genuine Driveways. We value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website and services.

Information We Collect

We may collect and process the following information:

Personal Information: This includes your name, contact information (address, phone number, email), and other details you provide when making inquiries or using our services.

Website Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, pages visited, and the time and date of your visits. This information helps us improve our website and services.

How We Use Your Information

We use the information we collect for the following purposes:

Providing Services: We use your personal information to respond to your inquiries, provide services you request, and communicate with you.

Improving Services: Your website usage data helps us enhance our website’s functionality, content, and user experience.

Marketing and Advertising: With your consent, we may use your contact information to send you promotional materials via email or other channels. We may also use your information to run Facebook and Google ads to reach potential customers.

Data Security

We take the security of your data seriously and implement measures to protect it from unauthorized access, alteration, disclosure, or destruction.

Disclosure to Third Parties

We do not sell, trade, or transfer your personal information to outside parties except as necessary to provide our services or as required by law.

Your Rights

You have the right to access, update, correct, or delete your personal information. If you wish to exercise any of these rights or have questions about our privacy practices, please contact us using the information provided below.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:

Genuine Driveways
27 Thames Avenue, Springvale VIC 3171
Phone: 0434 245 328
Email: info@genuinedriveways.com

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be modified accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

HOW WE WORK

Onsite Visit

An onsite visit will help us get to know your needs and the vision for your home which will determine the options we present to you.

Receive Quote

Within 24 hours you will receive a formal quote from us. The quote will have 2 – 3 options for you to choose from.

Accept Quote

After you had time to review the quote and clarified anything. You can make your decision and the schedule will be agreed.

Commencement

Within 7 days form when you approved the quote the job will commence, normally this will take 3 days in total.

Construction

Day 1 is to prepping the job and by Day 2 the when concrete/aggregate is poured. On Day 3 we do the detailing work.

Completion

When the job has been completed you will be left not only with a beautiful driveway but also a clear understanding of how to look after it